Terms & Conditions

TERMS & CONDITIONS while placing orders from Instagram and Whatsapp:

• Customization charges will be applicable for custom size garments.

• Orders can definitely be placed via Instagram and Whatsapp, however these orders will be prepaid only. 

• Orders placed via Whatsapp/ Instagram cannot be merged with orders placed online. Shipping will be calculated and charged separately for Instagram and Whatsapp orders. 

CANCELLATION POLICY

• Grey falcon reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.
  

   

  Customisation charges:

  All our paper patterns are made for size XS to XXL. However, we can also custom make the size for you. Here are a few ways on how we can do this:

  1) If you do not want to go for a standard size and want some minor modifications in our standard sizes, our customisation charges start from Rs 250. 

  2) In cases where you want the entire garment to be customised as per your measurements, the charges would start from Rs 500 

  3) We can only make custom garments for sizes smaller than XS and bigger than XXL. Our team member can assist you with the custom charges in this case 

  A little note from us: *We are a start up and  are still working on getting our fittings right for these sizes and are a work in progress. Hopefully, we will have this sorted by next year. Fingers crossed”

  4) Custom garments are not applicable for returns or exchange 

  5) Coupon codes cannot be applied to custom-made garments.

  Our team members will help you with all your custom orders from start to the end.